Axxess.co.za

Introduction

Axxess.co.za, a South African web hosting provider, has been in operation since 1997, offering a range of services including shared hosting, cloud hosting, domain registration, and email hosting. Despite its long-standing presence in the industry, the company has garnered a poor reputation, with an average user rating of 1 out of 10 based on 12 customer reviews. This review delves into the features, pricing, and customer feedback to help you decide if Axxess.co.za is the right hosting provider for your needs in Sri Lanka or elsewhere.

Features

Axxess.co.za provides a variety of hosting plans, including shared hosting, cloud hosting, and email hosting. Their shared hosting plans come with features like FTP access, Softaculous app installer, SitePad website builder, and support for PHP 5.6 and 7.x. Cloud hosting plans are powered by CentOS and include dedicated IP addresses, high-level security, and scalable resources. Email hosting plans offer features such as MX record control, email forwarding, and SPF records.

However, the company lacks transparency regarding uptime guarantees and does not offer a money-back guarantee, which may be a concern for users seeking reliability. Additionally, their servers are hosted locally in Port Elizabeth, South Africa, which may result in slower loading times for users in Sri Lanka or other regions outside South Africa.

Customer support is available via phone, email, and live chat, but numerous complaints highlight poor response times and unhelpful service. The in-house control panel is another point of contention, with users reporting difficulties in managing their accounts effectively.

Conclusion

While Axxess.co.za offers affordable hosting plans with a range of features, the overwhelmingly negative customer reviews and lack of reliability make it a risky choice for web hosting in Sri Lanka or globally. Issues with customer support, server performance, and account management have been consistently reported, leading to a low user satisfaction rate. If you’re looking for reliable web hosting in Sri Lanka, it may be worth exploring alternative providers with better reviews and more robust support systems.

For those prioritizing affordability and local South African hosting, Axxess.co.za might still be an option, but proceed with caution and consider the potential challenges highlighted by existing customers.