Concentric

Introduction

Concentric, a web hosting provider founded in 1997, was once known for its innovative Clustered Hosting architecture, offering scalable and high-performance hosting solutions. However, based on customer reviews and recent data, Concentric’s services have faced significant criticism, particularly regarding customer support and email reliability. With an average user rating of 1.5/10 and no official responses to customer complaints, Concentric’s reputation has declined over the years. This review explores Concentric’s features, customer feedback, and its current status in the web hosting industry.

Features

Concentric’s standout feature was its patented Clustered Hosting technology, which distributed web traffic across multiple servers for better performance and reliability. This architecture aimed to eliminate server overloads and slowdowns, making it ideal for high-traffic websites. The hosting plans included features like email hosting, GroupWare for collaboration, DNS management, and advanced security measures such as Perimeter Email Protection (PEP) to filter spam and viruses. Concentric also offered a 90-day satisfaction guarantee and a 30-day free trial, catering to businesses of all sizes.

Despite these features, customers reported significant issues, particularly with email services. Many users experienced problems with email blacklisting, leading to undelivered messages and communication breakdowns. Additionally, the lack of a user-friendly control panel and outdated PHP versions further frustrated users. Concentric’s support system was also criticized, with customers citing long hold times and unresponsive service as major drawbacks.

Concentric’s pricing ranged from $6.95 to $79.00 per month, depending on the plan. While the clustered hosting technology promised high performance at an affordable price, the overall customer experience fell short of expectations. The absence of promotions or discounts further limited its appeal compared to competitors.

Conclusion

Concentric’s innovative hosting technology once positioned it as a strong contender in the web hosting market. However, its inability to address customer concerns, particularly regarding email reliability and support, led to a decline in its reputation. With an average rating of 1.5/10 and no recent updates or promotions, Concentric is no longer a recommended choice for web hosting in Sri Lanka or globally. Businesses seeking reliable hosting solutions should explore alternatives with better customer support and modern features.

For those in Sri Lanka looking for affordable and reliable web hosting, it’s essential to consider providers with strong customer reviews, responsive support, and up-to-date technology. Concentric’s shortcomings highlight the importance of choosing a hosting provider that prioritizes customer satisfaction and offers scalable solutions for growing businesses.