Comodo SSL Store

Introduction

Comodo SSL Store, a subsidiary of DigiCert, Inc., is a leading provider of SSL certificates globally. Established in 2018 and headquartered in St. Petersburg, Florida, the company specializes in offering a wide range of SSL certificates at competitive prices. With a focus on affordability and security, Comodo SSL Store caters to businesses of all sizes, ensuring their websites are protected with robust encryption. However, customer reviews paint a mixed picture, with an average rating of 2.3/10 based on 6 user reviews.

Despite its global presence and extensive product offerings, Comodo SSL Store has faced criticism for its customer support and service delivery. While some users appreciate the competitive pricing and product variety, others have reported significant issues with certificate issuance, refunds, and communication. This review delves into the features, pros, and cons of Comodo SSL Store to help you decide if it’s the right choice for your SSL needs.

Features

Comodo SSL Store offers a comprehensive range of SSL certificates, including Domain Validated (DV), Organization Validated (OV), Extended Validation (EV), Wildcard, and Multi-Domain SSL certificates. These products cater to diverse business needs, from small websites to large enterprises requiring advanced security. The company is known for its unmatched pricing, often matching or beating competitors’ rates, making it an attractive option for cost-conscious customers.

One of the standout features of Comodo SSL Store is its 24/7 expert support. Customers can access assistance via email, phone, live chat, or help desk, ensuring timely resolution of issues. Additionally, the company operates globally, with offices in the Netherlands, Turkey, and India, providing localized support to clients worldwide. The partner program is another highlight, offering discounts and tools for loyal customers, making it a preferred choice for resellers and businesses with high-volume SSL needs.

Despite these features, customer feedback highlights significant drawbacks. Many users have reported delays in certificate issuance, poor communication, and difficulties in obtaining refunds. The lack of official responses to negative reviews further exacerbates these concerns, raising questions about the company’s commitment to customer satisfaction.

Conclusion

Comodo SSL Store is a reputable provider of SSL certificates, offering competitive pricing, a wide product range, and global support. However, the company’s low customer ratings and recurring complaints about service delivery and support raise red flags. While it may be a viable option for businesses prioritizing cost and product variety, those seeking reliable customer service and seamless certificate issuance may need to explore alternatives.

For businesses in Sri Lanka looking for affordable SSL certificates, Comodo SSL Store could be worth considering, but it’s essential to weigh the pros and cons carefully. If customer support and timely service are critical, it may be prudent to explore other hosting brands in Sri Lanka that offer SSL certificates with better customer satisfaction ratings.