Basic Plan
LKR 6.99/mo on renewal
- 1 Website
- 10 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
Plus Plan
LKR 9.99/mo on renewal
- Unlimited Websites
- 25 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
- Free Domain (1 year)
Pro Plan
LKR 14.99/mo on renewal
- Unlimited Websites
- 100 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
- Free Domain (1 year)
- Dedicated IP
Introduction
GETUS, a Canadian web hosting provider established in 2015, offers a range of hosting and internet services tailored for both residential and business customers. Despite its presence in the market, GETUS has garnered mixed reviews, with an average rating of 1 out of 10 based on three customer reviews. This review explores the features, customer experiences, and overall performance of GETUS web hosting in Sri Lanka, focusing on its relevance for users seeking affordable and reliable hosting solutions.
With plans starting at CAD 8.00 per month, GETUS provides shared hosting, domain registration, and telecom services. However, customer feedback highlights significant concerns regarding service quality, billing practices, and support responsiveness. This post delves into the specifics of GETUS hosting, helping potential users in Sri Lanka make an informed decision.
Features
GETUS offers a variety of hosting plans, including shared hosting with Plesk control panel support. Their plans range from CAD 8.00 to CAD 30.00 per month, providing disk space from 25 GB to 250 GB and bandwidth from 125 GB to 700 GB. Key features include unlimited email accounts, FTP accounts, MySQL databases, and 24/7 technical support. Additionally, GETUS provides domain registration services with competitive pricing for extensions like .com, .space, and .tech.
Despite these offerings, customer reviews reveal recurring issues. Users report slow internet speeds, defective equipment, and poor customer service. For instance, one customer mentioned being charged for services they never received, while another highlighted delays in service activation and unresponsive support. These concerns raise questions about the reliability of GETUS hosting, especially for users in Sri Lanka seeking consistent performance.
GETUS also promotes perks like free modem loans and complimentary Wi-Fi setups, which could appeal to budget-conscious users. However, the lack of positive testimonials and the absence of official responses to negative reviews suggest a need for improvement in customer satisfaction and service delivery.
Conclusion
GETUS web hosting presents an affordable option for users in Sri Lanka, with competitive pricing and a range of features. However, the overwhelmingly negative customer reviews and lack of support responsiveness indicate significant drawbacks. Potential users should weigh the low cost against the reported issues with service quality and customer care.
For those seeking reliable web hosting in Sri Lanka, it may be worth exploring alternative providers with better customer feedback and support systems. While GETUS offers attractive plans and perks, the consistent complaints about billing, equipment, and service reliability make it a risky choice for users prioritizing performance and customer satisfaction.