UK Web.Solutions Direct

Introduction

UK Web.Solutions Direct, established in 2001, is a UK-based web hosting provider offering a range of hosting solutions, including shared hosting, reseller hosting, VPS hosting, domain registration, and SSL certificates. Despite being in the industry for over two decades, the company has received mixed reviews, with an average rating of 1 out of 10 based on 3 customer reviews. This review explores the features, pricing, reliability, and customer support of UK Web.Solutions Direct to help you decide if it’s the right hosting provider for your needs.

Features

UK Web.Solutions Direct provides a variety of hosting plans tailored to different needs. Their shared hosting packages include features like daily backups, unlimited FTP accounts, unlimited subdomains, and support for MySQL databases. Reseller hosting plans offer unlimited websites, domains, and MySQL databases, making them suitable for businesses looking to manage multiple clients. VPS hosting is fully managed, with options for hardware RAID storage, firewall security, and scalable resources. However, the company lacks dedicated server options, which may be a drawback for some users.

Their data center, located in Manchester, UK, is equipped with N+1 redundancy, diesel generators, and 2N UPS systems, ensuring high reliability. Despite this, customer reviews highlight concerns about downtime and security issues, with some users reporting extended outages and poor response times during technical difficulties.

Customer support is available via email and phone, but there is no live chat option, which may be inconvenient for users seeking immediate assistance. The control panel is powered by cPanel, a user-friendly interface for managing hosting accounts. However, the lack of a clear refund policy and limited support options have been points of criticism among users.

Conclusion

UK Web.Solutions Direct offers affordable hosting plans with a range of features, making it a viable option for small businesses and individuals. However, the company’s low customer ratings and reported issues with reliability and support raise concerns. If you’re looking for a hosting provider in Sri Lanka or the UK, it’s worth comparing UK Web.Solutions Direct with other top hosting brands to ensure you get the best value and service for your needs.