Volusion

Introduction

Volusion, a web hosting and eCommerce platform based in Austin, Texas, has been serving businesses since 2007. With over 40,000 stores hosted, Volusion offers website-building services tailored for entrepreneurs. However, with an average user rating of 2/10 based on 43 reviews, the platform has faced significant criticism regarding its reliability, customer support, and pricing. This review explores whether Volusion is a viable option for web hosting in Sri Lanka or globally.

Despite its long-standing presence in the market, Volusion’s reputation has been marred by frequent complaints about downtime, poor customer service, and high costs. For businesses in Sri Lanka looking for reliable web hosting solutions, it’s essential to weigh the pros and cons before committing to Volusion.

Features

Volusion provides a range of features, including drag-and-drop tools, built-in SEO tools, and unlimited bandwidth. Their plans cater to businesses of all sizes, offering secure checkout, mobile commerce, and responsive templates. However, SSL certificates are not included in their plans, requiring an additional purchase, which can be a drawback for budget-conscious users.

Their pricing ranges from $29 to $299 per month, with options for monthly or annual billing. While they offer a 14-day free trial, the overall cost is higher compared to competitors. For businesses in Sri Lanka, this pricing structure may not be ideal, especially when local hosting providers offer more affordable and region-specific solutions.

Volusion claims a 99.9% uptime guarantee, but user reviews frequently highlight issues with server reliability and frequent downtime. This can be a significant concern for businesses relying on consistent online presence, particularly in regions like Sri Lanka where internet infrastructure may already pose challenges.

Conclusion

Volusion’s extensive experience in the eCommerce space and its feature-rich platform may appeal to some businesses. However, the overwhelming negative feedback regarding customer support, reliability, and pricing makes it a less attractive option for web hosting in Sri Lanka. Local businesses may find better value and performance with hosting providers that offer region-specific solutions and more responsive support.

For those considering Volusion, the 14-day free trial is a good opportunity to test the platform. However, given the high costs and recurring issues reported by users, exploring alternative hosting providers in Sri Lanka or globally may be a wiser choice for long-term success.