CoolHandle

Introduction

CoolHandle, a web hosting provider established in 2001, has been a notable name in the hosting industry, offering services like shared hosting, reseller hosting, and domain registration. With a data center in Los Angeles, California, CoolHandle aimed to provide reliable hosting solutions for businesses and individuals. However, recent reviews and updates suggest that the company is now inactive, leaving many customers with mixed experiences. This review explores CoolHandle’s features, customer feedback, and overall performance to help you decide if it was a good hosting option in Sri Lanka or elsewhere.

Features

CoolHandle offered a range of hosting plans, including shared, reseller, and WordPress hosting. Their shared hosting plans came with unlimited email accounts, FTP accounts, and subdomains, along with free website transfers and over 100 mobile-friendly templates. Reseller hosting plans included WHM (Web Host Manager) for easy management. The company also provided a 99.999% uptime guarantee and used cPanel for website management, making it user-friendly for beginners and professionals alike.

Despite these features, CoolHandle’s pricing was not highly competitive, with plans ranging from $3.95 to $125.95 per month. While they offered a 30-day money-back guarantee, some customers reported delays in receiving refunds, which affected their trust in the company. Additionally, their customer support, though available 24/7 via phone and email, received mixed reviews for response times and effectiveness.

CoolHandle’s data center in Los Angeles was powered by renewable energy, showcasing their commitment to sustainability. However, the lack of server locations outside the U.S. may have limited their appeal to international customers, including those in Sri Lanka.

Conclusion

CoolHandle provided a solid set of features, including unlimited resources, cPanel access, and a 99.999% uptime guarantee. However, their pricing and customer support were areas of concern, with some users reporting issues with refunds and response times. For businesses in Sri Lanka looking for reliable web hosting, CoolHandle’s U.S.-based data center might not have been the most optimal choice due to potential latency issues.

Given that CoolHandle is now inactive, it’s essential to explore alternative hosting providers in Sri Lanka that offer better support, competitive pricing, and local server options. If you’re searching for web hosting in Sri Lanka, consider providers with a strong reputation, local data centers, and excellent customer service to ensure a seamless hosting experience.