DataRealm

Introduction

Data Realm, a web hosting provider established in 1995, has been a notable name in the hosting industry for nearly three decades. Headquartered in Phoenix, Arizona, the company offered a range of hosting services, including shared, dedicated, and VPS hosting. Despite its long-standing presence, Data Realm has received mixed reviews, with an average rating of 1 out of 10 based on 5 user reviews. This review explores the features, customer experiences, and overall performance of Data Realm as a hosting provider.

Features

Data Realm provided a variety of hosting plans, starting from $3.71/month for shared hosting. Their Basic Hosting plan included 10GB SSD storage, 1TB bandwidth, unlimited databases, and email accounts. The company also offered dedicated hosting plans with customizable options, such as SSD upgrades and additional RAM. Data Realm emphasized its Tier 1 network partnerships, ensuring reliable connectivity, and its SSAE-16 Type II certified datacenter in Phoenix, which featured advanced fire safety, HVAC systems, and electrical redundancy.

Despite these features, customer reviews highlighted significant issues. Users reported poor customer support, frequent server downtimes, and lack of transparency in billing. One user mentioned losing a decade’s worth of emails due to server failures, with no recovery support from Data Realm. Another customer criticized the company for unauthorized credit card charges and lack of communication regarding bandwidth overages.

Data Realm’s social media presence and blog were active until 2017, but the company has since become inactive. Their website, datarealm.com, is no longer operational, and there are no recent updates or promotions available. This inactivity raises concerns about the reliability and future of their services.

Conclusion

While Data Realm offered competitive pricing and robust infrastructure, its poor customer support and operational issues overshadowed its strengths. The company’s inactivity and lack of recent updates further diminish its credibility as a reliable hosting provider. For businesses and individuals in Sri Lanka seeking dependable web hosting, it is advisable to explore alternative hosting brands with better customer reviews and active support systems.

If you’re looking for affordable and reliable web hosting in Sri Lanka, consider exploring local hosting providers or internationally recognized brands with proven track records. Data Realm’s history serves as a reminder to prioritize customer support and transparency when choosing a hosting service.