EasyCGI

Introduction

EasyCGI, a web hosting provider based in the United States, has garnered significant attention due to its mixed reputation among users. Established in 1996 and later acquired by Newfold Digital, EasyCGI offered a range of hosting services, including shared hosting, VPS hosting, email hosting, and domain registration. Despite its long-standing presence in the industry, the company has faced criticism for its customer support, reliability, and overall service quality. This review delves into the key aspects of EasyCGI’s hosting services, providing insights for those considering web hosting options in Sri Lanka or globally.

Features

EasyCGI provided a variety of hosting plans, including shared hosting, VPS hosting, and email hosting. Their shared hosting plans featured unlimited disk space, support for ASP.NET, Perl, PHP, and SSI, and a custom control panel. VPS hosting plans offered OpenVZ virtualization, root-level access, and support for unlimited websites. Additionally, EasyCGI claimed a 99.9% uptime guarantee and operated two data centers in Boston, MA, with N+1 power redundancy. However, the lack of dedicated server options and the absence of cPanel were notable drawbacks.

Customer support was available 24/7 via phone, live chat, ticket, or email. Despite this, numerous user reviews highlighted poor customer service experiences, with complaints about slow response times and inadequate technical expertise. The company’s custom control panel also received criticism for being less user-friendly compared to industry-standard options like cPanel.

Pricing for EasyCGI’s plans ranged from $3.96 to $143.96 per month, depending on the hosting type and features. While the company offered a 30-day money-back guarantee, many users found the plans to be overpriced compared to competitors like BlueHost or SiteGround. The absence of promotions or discounts further diminished its appeal.

Conclusion

EasyCGI’s hosting services presented a mixed bag of features and drawbacks. While the company offered a range of hosting options and claimed high uptime reliability, its poor customer support, outdated control panel, and higher pricing made it a less attractive choice for many users. The overwhelmingly negative customer reviews, with an average rating of 1.5 out of 10, underscore the challenges faced by the company in maintaining customer satisfaction.

For those seeking reliable web hosting in Sri Lanka or globally, it is advisable to explore alternative hosting providers with better customer feedback and more competitive pricing. EasyCGI’s decline in service quality and lack of recent updates suggest that it may no longer be a viable option for hosting needs.