ExactHosting

Introduction

Exact Hosting, a Canadian web hosting provider, has been operating since 2019 and offers a range of hosting services, including shared hosting, SSL certificates, and website builders. Despite its offerings, the company has received mixed reviews, with an average rating of 2.5/10 based on 19 customer reviews. While some users appreciate its affordable pricing and cPanel control panel, many have reported significant issues with customer support, server reliability, and service transitions after acquisitions.

For businesses and individuals in Sri Lanka seeking reliable web hosting, it’s essential to evaluate Exact Hosting’s features and customer feedback carefully. This review provides an in-depth look at Exact Hosting’s services, performance, and customer experiences to help you decide if it’s the right hosting provider for your needs.

Features

Exact Hosting offers five shared hosting plans, starting at $10/month for the Small plan, which includes 5GB storage, 20GB bandwidth, and support for one website. Higher-tier plans provide more storage, bandwidth, and email accounts, catering to businesses with larger hosting needs. All plans come with cPanel, a user-friendly control panel for managing websites, emails, and databases. Additionally, Exact Hosting provides SSL certificates, website builders, and enhanced email solutions, making it a one-stop shop for basic hosting needs.

One of the standout features of Exact Hosting is its use of SSD hard drives, which improve website performance and loading speeds. The company also offers a free DV SSL certificate for every hosted website, ensuring basic security for users. However, the lack of 24/7 customer support and limited response times have been significant drawbacks, especially for businesses requiring immediate assistance.

For users in Sri Lanka, Exact Hosting’s global server infrastructure may not be optimized for local performance. While the company claims to provide ultra-fast network connectivity, the absence of data centers in Asia could result in slower website loading times for Sri Lankan audiences. This is a critical consideration for businesses targeting local or regional markets.

Conclusion

Exact Hosting’s affordable pricing and feature-rich plans make it an attractive option for small businesses and individuals. However, the overwhelmingly negative customer reviews highlight significant issues with server reliability, customer support, and service transitions. For users in Sri Lanka, the lack of localized support and data centers may further limit its appeal.

If you’re searching for reliable web hosting in Sri Lanka, it’s worth exploring alternatives with better customer feedback and localized infrastructure. While Exact Hosting may work for basic hosting needs, its limitations in support and performance make it a risky choice for businesses requiring consistent uptime and responsive service.