Fasthosts

Introduction

Fasthosts, a UK-based web hosting provider established in 1999, offers a wide range of hosting solutions, including shared hosting, dedicated servers, VPS, cloud hosting, and domain registration. With over 327,000 domains hosted and a presence in the UK market since 2005, Fasthosts has built a reputation for providing diverse hosting products. However, recent customer reviews and ratings suggest mixed experiences, with an average rating of 1.2/10 based on 11 reviews. This review explores Fasthosts’ features, pricing, reliability, and customer support to help you decide if it’s the right hosting provider for your needs.

Features

Fasthosts offers a variety of hosting plans, including shared hosting starting at £0.49/month for the first six months, dedicated servers, and VPS hosting. Their shared hosting plans come with features like free SSL certificates, unmetered bandwidth, and SSD storage. Dedicated servers and VPS plans provide high-performance options with customizable configurations, including NVMe storage and advanced CPU options. Fasthosts also offers email hosting, reseller hosting, and a website builder with AI tools and free domains for the first year.

One standout feature is Fasthosts’ in-house control panel, which simplifies server management. For VPS and dedicated server users, Plesk control panel is available. The company also provides 24/7 customer support via email, live chat, and phone. However, customer reviews highlight concerns about hidden contract terms and slow support responses, which may impact user satisfaction.

Fasthosts operates two data centers in Gloucester, UK, ensuring reliable uptime for UK-based customers. They offer a 99.99% uptime guarantee for VPS and dedicated servers, though shared hosting uptime may vary. Despite these features, the lack of promotions and outdated product updates on some plans may deter potential customers.

Conclusion

Fasthosts provides a comprehensive range of hosting solutions with competitive pricing and advanced features like SSD storage, free SSL certificates, and a user-friendly control panel. However, the company’s low customer ratings and negative reviews regarding hidden fees, contract issues, and slow support responses raise concerns. If you’re looking for reliable hosting in Sri Lanka or the UK, it’s worth comparing Fasthosts with other top hosting brands like SiteGround or HostGator. For businesses prioritizing transparency and responsive support, exploring alternatives may be a better option.