FreeServers.com

Introduction

FreeServers.com, a web hosting provider based in the United States, has been in operation since 2005. With over 7,000 hosted domains, the company offers shared hosting plans tailored for small businesses, eCommerce websites, and individuals. However, with an average user rating of 1.9/10 based on 35 reviews, FreeServers.com has faced significant criticism, particularly regarding customer support and service reliability. This review explores the features, pros, and cons of FreeServers.com to help you decide if it’s the right hosting provider for your needs.

Features

FreeServers.com provides shared hosting plans with features such as a website builder, email accounts, FTP access, and basic stats/reports. Their plans range from a free tier with limited resources to business-level plans offering up to 1 TB of bandwidth and 10 GB of disk space. However, the lack of advanced hosting options like VPS or dedicated servers limits its appeal for growing businesses. Additionally, the absence of modern technologies like PHP 7 and limited support for WordPress and MySQL further restricts its functionality for developers.

One notable drawback is the lack of transparency regarding uptime guarantees and refund policies. While the company claims to offer stable connections, many users have reported frequent downtime and poor email functionality. The in-house control panel, though functional, lacks the sophistication and ease of use found in industry-standard solutions like cPanel.

Customer support is another area of concern. FreeServers.com offers phone and email support but lacks live chat and social media engagement. Many users have criticized the outsourced support team for poor communication and slow resolution times, which can be frustrating for businesses relying on timely technical assistance.

Conclusion

FreeServers.com may appeal to budget-conscious users seeking basic shared hosting solutions. However, its low user ratings, limited features, and poor customer support make it a less attractive option compared to other hosting providers in Sri Lanka and globally. For businesses requiring reliable uptime, advanced hosting options, and responsive support, exploring alternatives is highly recommended. If you’re searching for affordable web hosting in Sri Lanka, consider providers with better reviews and more comprehensive features to ensure a smoother hosting experience.