Hosting.com

Introduction

Hosting.com, a web hosting provider established in 2006, has garnered mixed reviews over the years. With a user rating of 2.7/10 based on 17 reviews, the company has faced criticism for its declining customer support and inflexible contracts. While some users praised its early services, many have expressed dissatisfaction with its current operations, particularly regarding pricing, support quality, and contract terms. Hosting.com offers a range of hosting solutions, including cloud hosting, managed hosting, and colocation services, targeting businesses with high compliance and security needs.

Despite its comprehensive offerings, Hosting.com has struggled to maintain customer satisfaction, with 14 out of 17 reviewers opposing its services. The company’s focus on long-term contracts and premium pricing has alienated many users, leading to a decline in its reputation. This review explores Hosting.com’s features, customer feedback, and overall performance to help you decide if it’s the right hosting provider for your needs.

Features

Hosting.com provides a variety of hosting solutions, including cloud hosting, managed hosting, and colocation services. Its cloud hosting plans, such as Explorer, Voyager, and Pioneer, cater to businesses with varying IT needs, offering features like 24/7 monitoring, multi-platform support, and scalable infrastructure. The company also emphasizes compliance, providing HIPAA, PCI DSS, and SOC-compliant hosting environments, making it suitable for industries like healthcare and finance.

Additionally, Hosting.com offers disaster recovery and business continuity services, ensuring minimal downtime for mission-critical applications. Its data centers are strategically located across the U.S., featuring advanced security measures like biometric access controls and NOC monitoring. However, despite these robust features, many users have reported issues with support responsiveness and contract flexibility, which have overshadowed the company’s technical capabilities.

Hosting.com’s pricing ranges from $250 to $5,000 per month, positioning it as a premium hosting provider. While its services are designed for businesses with high security and compliance needs, the lack of promotions or discounts has made it less accessible for smaller businesses or startups.

Conclusion

Hosting.com offers a range of advanced hosting solutions tailored for businesses with stringent compliance and security requirements. However, its high pricing, inflexible contracts, and declining customer support have led to widespread dissatisfaction among users. With a 2.7/10 rating and 14 out of 17 reviewers opposing its services, Hosting.com may not be the best choice for businesses seeking reliable and affordable hosting.

If you’re considering Hosting.com, it’s essential to weigh its advanced features against the potential challenges of its support and contract terms. For businesses in Sri Lanka or elsewhere, exploring alternative hosting providers with better customer feedback and pricing flexibility may be a more viable option.