Basic Plan
LKR 6.99/mo on renewal
- 1 Website
- 10 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
Plus Plan
LKR 9.99/mo on renewal
- Unlimited Websites
- 25 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
- Free Domain (1 year)
Pro Plan
LKR 14.99/mo on renewal
- Unlimited Websites
- 100 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
- Free Domain (1 year)
- Dedicated IP
Introduction
Host Ultra, a web hosting provider based in the United States, has been in operation since 2008. Despite its long-standing presence, the company has garnered mixed reviews, with an average rating of 2 out of 10 from 5 customer reviews. Host Ultra offers a range of hosting plans, including shared hosting, with prices starting as low as $1.67 per month. However, the company is currently inactive, and its website, hostultra.com, is no longer operational. This review explores the features, customer feedback, and overall performance of Host Ultra to help you make an informed decision about web hosting in Sri Lanka or elsewhere.
Features
Host Ultra provided a variety of hosting packages, including shared hosting plans with features such as 800MB to 5GB of disk space, 20GB to 200GB of monthly bandwidth, and support for Linux-based hosting. The company claimed to use high-quality servers located in data centers in Texas and New Jersey, with 100mbps dedicated ports for fast loading speeds. Host Ultra also emphasized 24/7 server monitoring and instant account activation, ensuring minimal downtime for users.
Despite these features, customer reviews highlighted significant issues with customer support. Many users reported poor response times, unhelpful staff, and difficulties in resolving technical issues. The lack of phone support and reliance on ticket-based systems further exacerbated customer dissatisfaction. Additionally, the absence of social media accounts, promotions, and updated product listings raised concerns about the company’s reliability and transparency.
For those seeking affordable web hosting in Sri Lanka, Host Ultra’s low-cost plans may seem appealing. However, the lack of consistent support and inactive status make it a risky choice for businesses or individuals looking for reliable hosting solutions.
Conclusion
Host Ultra’s hosting services, while affordable, were marred by poor customer support and operational issues. With an average rating of 2 out of 10 and multiple negative reviews, the company failed to meet the expectations of its users. For those in Sri Lanka searching for reliable web hosting, it is advisable to explore alternative providers with better customer service and active operations. Host Ultra’s inactive status and lack of updates further reinforce the need to consider other options for your hosting needs.
If you are looking for web hosting in Sri Lanka, prioritize providers with strong customer support, transparent pricing, and a proven track record. Host Ultra’s shortcomings serve as a reminder to thoroughly research hosting companies before committing to a plan, ensuring a smooth and reliable online experience.