INAP

Introduction

INAP, formerly known as Internap Corporation, was a web hosting provider based in Atlanta, Georgia, USA. Established in 1996, the company offered high-performance hosting solutions, including dedicated servers and colocation services, targeting businesses and enterprises. However, as of recent updates, INAP’s web hosting services are inactive, and its domain now redirects to Horizoniq.com. With a mixed customer rating of 3.3/10 based on 4 reviews, INAP’s reputation in the hosting industry remains divisive.

For businesses in Sri Lanka seeking reliable web hosting solutions, it’s essential to explore alternatives, as INAP’s services are no longer operational. This review provides an in-depth look at INAP’s features, customer feedback, and overall performance to help you make an informed decision about hosting providers.

Features

INAP offered dedicated servers and colocation services, catering primarily to businesses requiring high-performance hosting solutions. Their dedicated servers were powered by Intel Xeon processors and featured NVMe storage, ensuring robust performance for mission-critical applications. The company also provided customizable server configurations, making it a viable option for enterprises with specific hosting needs.

INAP operated 46 data centers globally, including locations in North America, Europe, and Asia Pacific. This extensive network allowed businesses to host their applications closer to their target audience, reducing latency and improving performance. However, the lack of shared hosting plans made INAP less accessible for small businesses or individuals.

Customer support was available via phone, email, and live chat, though reviews indicate inconsistent response times and poor service quality. Additionally, INAP lacked a comprehensive knowledgebase or FAQ section, which could have improved the user experience for troubleshooting and self-help.

Conclusion

INAP’s hosting services were tailored for large enterprises and businesses requiring high-performance dedicated servers and colocation solutions. However, with a customer rating of 3.3/10 and multiple complaints about billing issues, downtime, and poor support, the company’s reputation remains questionable. Furthermore, INAP’s web hosting services are now inactive, redirecting users to Horizoniq.com.

For businesses in Sri Lanka looking for reliable web hosting, it’s advisable to explore other hosting providers with a proven track record of uptime, customer support, and affordability. While INAP had its strengths, its inactive status and mixed reviews make it a less viable option in today’s competitive hosting market.