iPower

Introduction

iPower, a web hosting provider founded in 2001, was once a popular choice for businesses and individuals seeking reliable hosting solutions. However, recent reviews and user feedback paint a different picture. With an average rating of 2 out of 10 based on 71 reviews, iPower has faced significant criticism for its declining service quality, poor customer support, and frequent technical issues. This review delves into the key aspects of iPower’s hosting services, including its features, pricing, reliability, and customer support, to help you make an informed decision.

Features

iPower offered a range of hosting services, including shared hosting, VPS, dedicated servers, and domain registration. Their plans included features like unlimited disk space, free domain registration, and pre-installed scripts. However, many users reported that these features were often unreliable or difficult to access due to a poorly designed control panel. The vDeck control panel, while user-friendly, lacked advanced functionalities, making it challenging for users to manage their websites effectively.

Additionally, iPower’s eco-friendly hosting, powered by 100% wind energy, was a standout feature. However, this positive aspect was overshadowed by frequent downtime and server issues. Users also complained about hidden fees and unexpected price hikes, particularly after the initial term. For example, shared hosting plans started at $3.75/month but renewed at significantly higher rates, making it less competitive compared to providers like Bluehost or GoDaddy.

Despite offering 24/7 customer support via phone, live chat, and email, many users found the support team unresponsive and unhelpful. Complaints about long wait times, lack of technical expertise, and unresolved issues were common. This lack of reliable support further diminished the overall user experience.

Conclusion

iPower’s decline in service quality and customer satisfaction is evident from the overwhelmingly negative reviews. While it once offered competitive pricing and eco-friendly hosting, the frequent technical issues, poor customer support, and hidden fees have made it a less attractive option. For those seeking reliable web hosting in Sri Lanka or elsewhere, it may be worth exploring alternatives with better uptime guarantees and customer service.

If you’re looking for a hosting provider in Sri Lanka, consider focusing on long-tail SEO keywords like “best web hosting in Sri Lanka” or “affordable hosting Sri Lanka” to find a provider that meets your needs. iPower’s shortcomings highlight the importance of choosing a hosting company with a strong reputation for reliability and customer support.