OnlineNIC

Introduction

OnlineNIC, a web hosting and domain registration provider based in San Leandro, California, has been operating since 1996. Despite its long-standing presence in the industry, the company has garnered mixed reviews, with an average rating of 1.7/10 from 9 users. While OnlineNIC offers a range of services, including reseller hosting, domain registration, SSL certificates, and website builders, its customer support and reliability have been major pain points for users. This review explores the features, pros, and cons of OnlineNIC to help you decide if it’s the right hosting provider for your needs.

Features

OnlineNIC provides a variety of hosting solutions, including reseller hosting, email hosting, and domain registration. Their reseller hosting plans come with features like free SSL certificates, weekly backups, and support for PHP, MySQL, and other scripting languages. The company also offers a 30-day money-back guarantee, making it a low-risk option for new users. However, shared hosting, VPS, and dedicated servers are notably absent from their product lineup.

Their domain registration services are competitively priced, with options for .com, .net, and other popular extensions. OnlineNIC also provides SSL certificates, ranging from basic RapidSSL to advanced True BusinessID with EV, catering to different security needs. Additionally, their website builder plans include drag-and-drop functionality, unlimited pages, and premium support, making it a viable option for small businesses and individuals.

Despite these features, OnlineNIC’s customer support has been a recurring issue. Users report difficulties reaching support via live chat or email, with responses often delayed or unhelpful. The lack of a knowledgebase or FAQ section further compounds the problem, leaving users to navigate issues on their own.

Conclusion

OnlineNIC offers a range of hosting and domain services with competitive pricing and a 30-day money-back guarantee. However, its poor customer support and lack of essential hosting options like shared hosting or VPS make it a less attractive choice for many users. If you’re looking for reliable web hosting in Sri Lanka or a hosting brand with strong customer support, you may want to explore alternatives like NameCheap or DreamHost.

For those prioritizing affordability and basic hosting features, OnlineNIC could be a viable option. However, its low user ratings and recurring complaints about support and reliability suggest that it may not be the best fit for businesses or individuals seeking a seamless hosting experience.