OpenSRS

Introduction

OpenSRS, a Canadian-based web hosting provider, has been a part of the Tucows group since 2018. Specializing in domain registration, SSL certificates, and email hosting, OpenSRS primarily caters to resellers. With over 850,326 hosted domains, the company offers a range of services designed for businesses looking to resell hosting solutions. However, recent customer reviews and ratings suggest significant dissatisfaction among users, raising questions about its reliability and customer support.

For those in Sri Lanka seeking affordable web hosting solutions, OpenSRS might seem like a viable option due to its reseller-focused model. However, it’s essential to weigh the pros and cons, especially considering the mixed feedback from users. This review delves into the features, pricing, and customer experiences to help you decide if OpenSRS is the right choice for your hosting needs in Sri Lanka.

Features

OpenSRS offers a variety of services, including domain registration, SSL certificates, and email hosting. Their Hosted Registrar Service (HRS) platform is designed for resellers, providing a user-friendly interface for managing domain registrations. The platform is GDPR-compliant and integrates seamlessly with OpenSRS’s API, making it a robust choice for businesses looking to expand their hosting offerings.

One standout feature is their email migration service, which allows users to transition to OpenSRS’s email hosting without disruption. Additionally, their SSL certificates come with varying levels of validation, from Domain Validated (DV) to Extended Validated (EV), catering to different security needs. Pricing for these services is competitive, with domain registration starting at $0.50 per year and SSL certificates ranging from $10 to $245 annually.

Despite these features, OpenSRS lacks transparency regarding uptime guarantees and data center locations. While their services are affordable, the absence of live chat or phone support may be a drawback for users in Sri Lanka who require immediate assistance. The company’s reliance on email and a knowledgebase for support may not suffice for resolving urgent issues.

Conclusion

OpenSRS presents a mixed bag of features and customer experiences. While its reseller-focused model and affordable pricing make it an attractive option for businesses in Sri Lanka, the lack of reliable customer support and negative user reviews are significant concerns. The company’s 1/10 rating based on six reviews highlights recurring issues with domain management and customer relations.

For those considering OpenSRS, it’s crucial to evaluate your specific hosting needs and weigh the potential risks. If you prioritize affordability and reseller capabilities, OpenSRS might be worth exploring. However, if reliable customer support and uptime guarantees are critical, you may want to explore alternative hosting providers in Sri Lanka. Always read recent reviews and compare options before making a decision.