RockSoft

Introduction

RockSoft, a web hosting provider based in Malaysia, has been in operation since 2005, offering a range of hosting solutions, including shared hosting, VPS, dedicated servers, and domain registration. Despite its long-standing presence in the industry, RockSoft has garnered mixed reviews, with an average rating of 1 out of 10 based on 5 user reviews. This raises questions about its reliability and customer satisfaction, especially for users in Sri Lanka seeking affordable and dependable web hosting services.

For businesses and individuals in Sri Lanka looking for web hosting options, RockSoft provides plans starting at MYR 89.00 per year. However, the lack of positive testimonials and the absence of official responses to customer complaints may deter potential users. This review delves into RockSoft’s features, customer feedback, and overall performance to help you decide if it’s the right hosting provider for your needs.

Features

RockSoft offers a variety of hosting plans, including shared hosting, VPS, dedicated servers, and reseller hosting. Their shared hosting plans come with features like free SSL certificates, cPanel control panels, and SSD storage. For businesses in Sri Lanka, the Starter Plan at MYR 89.00 per year includes 2GB disk space, 5GB bandwidth, and 1 free domain, making it an affordable option for small websites.

Their VPS and dedicated server plans cater to more demanding users, with options for Linux and Windows operating systems. The CloudVPS-01 plan, priced at $12.20 per month, includes 25GB SSD storage, 1GB RAM, and unmetered bandwidth. However, some users have reported issues with server uptime and technical support, which could be a concern for businesses relying on consistent hosting performance.

RockSoft also provides domain registration services, with .com domains priced at MYR 50.00 per year. While the company claims to offer 24/7 customer support, recent reviews highlight delays in response times and unresolved technical issues, which may impact user experience.

Conclusion

RockSoft’s hosting plans are competitively priced and offer a range of features suitable for small to medium-sized businesses in Sri Lanka. However, the overwhelmingly negative customer reviews and lack of official responses to complaints raise red flags about their reliability and customer service. For users prioritizing affordability, RockSoft may be worth considering, but those seeking consistent uptime and responsive support may want to explore alternative hosting providers.

If you’re searching for web hosting in Sri Lanka, it’s essential to weigh the pros and cons of RockSoft against other hosting brands. While their plans are budget-friendly, the recurring issues reported by users suggest that RockSoft may not be the most dependable choice for long-term hosting needs.