Servers.com

Introduction

Servers.com is a global Infrastructure-as-a-Service (IaaS) provider specializing in bare metal and cloud hosting solutions. Founded in 1998 and part of XBT Holding, the company offers high-performance hosting services tailored for businesses, including game developers, brokerages, and streaming platforms. With data centers in key locations like Dallas, Amsterdam, and Singapore, Servers.com provides reliable hosting solutions with a focus on scalability and flexibility. However, recent customer reviews highlight concerns about support and data handling, making it essential to evaluate their services carefully.

Features

Servers.com offers a range of hosting solutions, including dedicated servers and cloud hosting. Their dedicated servers are self-managed, deployable within 40 minutes, and come with up to 10 Gbps network connectivity. Cloud hosting, powered by OpenStack API, provides instant deployment, SSD storage, and up to 10 Gbps bandwidth. The company operates Tier III and Tier IV certified data centers, ensuring 99.98% to 99.99% uptime. Their global data center locations include Dallas, San Francisco, Amsterdam, Singapore, and more, catering to businesses requiring low-latency solutions.

Customer support is available 24/7 via email, live chat, and a ticketing system, with promised response times of 15 minutes or less. However, recent reviews indicate dissatisfaction with support responsiveness and data handling practices. Servers.com also provides a proprietary control panel for account management, though some users may prefer more widely-used options like cPanel.

Pricing is flexible, with plans starting at $4.15/month for cloud hosting and $74.37/month for dedicated servers. Payment options include major credit/debit cards, and the company offers a 10-day refund policy. Despite these features, the lack of shared hosting plans and mixed customer feedback may deter some users.

Conclusion

Servers.com is a reliable choice for businesses seeking high-performance hosting solutions, particularly for dedicated servers and cloud hosting. Their global data center presence and flexible pricing make them a strong contender in the hosting market. However, potential customers should consider recent negative reviews regarding support and data handling before committing. For businesses in Sri Lanka looking for hosting solutions, Servers.com offers competitive options, but it’s advisable to explore alternatives like Scala Hosting or HostGator for better customer satisfaction and support.

If you’re searching for web hosting in Sri Lanka or long-tail hosting brands, Servers.com could be a viable option, but ensure you weigh the pros and cons based on your specific needs. Always check for updated promotions and customer testimonials to make an informed decision.