SmartWeb.com.ng

Introduction

Smart Web.com.ng, a web hosting provider based in Nigeria, has been in operation since 2004. Despite its long-standing presence in the industry, the company has garnered a poor reputation among users, with an average rating of 1 out of 10 based on 10 reviews. While Smart Web.com.ng offers a variety of hosting services, including shared hosting, VPS, dedicated servers, and domain registration, its reliability and customer support have been major points of contention for users.

For those seeking reliable web hosting in Sri Lanka or globally, it’s essential to consider providers with proven uptime, responsive support, and positive customer feedback. Smart Web.com.ng’s inactive status and numerous complaints highlight the importance of choosing a trustworthy hosting brand.

Features

Smart Web.com.ng provides a range of hosting solutions, including shared hosting, reseller hosting, VPS, dedicated servers, and cloud hosting. Their shared hosting plans come with features like unlimited subdomains, MySQL databases, and email accounts. Additionally, they offer free SSL certificates, domain registration, and a 30-day money-back guarantee. However, despite these features, users have reported significant issues with server performance and uptime.

The company’s data center is located in Jos, Nigeria, and they claim a 99.9% uptime guarantee. However, customer reviews consistently highlight frequent downtime and slow server speeds. Their control panel options include cPanel, OpenVZ, and KVM, but users have complained about the lack of functionality and poor user experience.

Customer support is another area where Smart Web.com.ng falls short. While they offer 24/7 support via phone, email, and live chat, many users have reported unresponsive or unhelpful service. The absence of official responses to customer complaints further exacerbates the issue, making it difficult for users to resolve problems effectively.

Conclusion

Smart Web.com.ng’s poor ratings and inactive status make it a risky choice for web hosting, especially for businesses or individuals who rely on consistent uptime and reliable support. While their pricing may seem affordable, the numerous complaints about server performance, customer service, and overall reliability suggest that the company fails to deliver on its promises.

For those in Sri Lanka or elsewhere looking for a dependable hosting provider, it’s advisable to explore alternatives with better reviews and proven track records. Long-tail SEO keywords like “best web hosting in Sri Lanka” or “affordable hosting brands in Sri Lanka” can help you find providers that prioritize customer satisfaction and performance.