SurpassHosting

Introduction

Surpass Hosting, established in 2003, is a US-based web hosting provider offering shared and reseller hosting solutions. While it primarily targets the US and UK markets, its services are accessible globally, including in Sri Lanka. With a focus on SSD-based hosting and RAID 10 configurations, Surpass Hosting promises reliability and performance. However, its limited customer reviews and higher pricing raise questions about its suitability for users seeking affordable hosting in Sri Lanka.

For businesses and individuals in Sri Lanka looking for reliable web hosting, Surpass Hosting offers a 45-day money-back guarantee and a 99.9% uptime commitment. Despite these features, the lack of VPS or dedicated server options and limited customer feedback may make it less appealing compared to other hosting brands in Sri Lanka.

Features

Surpass Hosting provides shared and reseller hosting plans powered by SSD drives and RAID 10 configurations. Shared hosting plans include unlimited data traffic (except for the entry-level plan) and support for up to 25 domains. Reseller hosting plans allow up to 100 cPanel accounts and data transfer limits of up to 10TB. These features make it a viable option for small to medium-sized businesses in Sri Lanka seeking scalable hosting solutions.

The company operates its own data center in Orlando, Florida, hosting over 9,000 servers with robust power backup systems. This ensures high reliability, which is crucial for businesses in Sri Lanka that require consistent uptime. However, the absence of a local data center in Sri Lanka may result in slower load times for users in the region.

Customer support is available 24/7 via phone, email, and live chat. While the support team is responsive, the lack of a knowledgebase or FAQ section may pose challenges for users in Sri Lanka who prefer self-help resources. Additionally, the internally developed control panel may require a learning curve for those accustomed to cPanel or other popular interfaces.

Conclusion

Surpass Hosting offers reliable hosting solutions with a strong focus on shared and reseller hosting. Its 45-day money-back guarantee and 99.9% uptime commitment make it a competitive option for users in Sri Lanka. However, the higher pricing and lack of VPS or dedicated server options may limit its appeal for businesses with advanced hosting needs.

For those in Sri Lanka seeking affordable and reliable web hosting, it’s worth exploring local hosting providers or global brands with data centers closer to the region. While Surpass Hosting has its strengths, its limited customer feedback and higher costs may not make it the best choice for everyone. Consider comparing it with other hosting brands in Sri Lanka to find the perfect fit for your needs.