Basic Plan
LKR 6.99/mo on renewal
- 1 Website
- 10 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
Plus Plan
LKR 9.99/mo on renewal
- Unlimited Websites
- 25 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
- Free Domain (1 year)
Pro Plan
LKR 14.99/mo on renewal
- Unlimited Websites
- 100 GB Storage
- Unmetered Bandwidth
- Free SSL Certificate
- Free Domain (1 year)
- Dedicated IP
Introduction
X7 Hosting, a web hosting provider based in the United States, has garnered significant attention for its poor customer service and operational issues. With an average rating of 1.2 out of 10 from 20 customer reviews, it is clear that X7 Hosting has failed to meet the expectations of its users. The company, which was acquired by Deluxe Corporation, has been inactive since 2009, redirecting its domain to deluxe.com. This review delves into the features, customer experiences, and overall performance of X7 Hosting, providing insights for those seeking reliable web hosting in Sri Lanka or elsewhere.
Features
X7 Hosting offered services such as web hosting, domain registration, website design, and internet marketing. Despite its claims of providing “outstanding service at an outstanding price,” the company fell short in delivering reliable hosting solutions. Customers reported frequent downtime, lost data during migrations, and poor technical support. The hosting platform, which was supposed to be optimized for speed and efficiency, often failed to handle customer demands, leading to frustration among users.
One of the major drawbacks was the lack of transparency in billing and service limitations. Many customers who were migrated from CI Host to X7 Hosting faced unexpected changes in their hosting plans, including reduced features and increased costs. The control panel was described as rudimentary, lacking essential tools and tutorials, which made it difficult for users to manage their websites effectively.
Security features, such as firewalls and monthly system testing, were mentioned in the company’s description, but customer reviews suggest that these measures were insufficient. Users reported issues with email accounts disappearing, websites going offline, and poor handling of technical problems. The lack of 24/7 customer support, as promised, further exacerbated these issues.
Conclusion
X7 Hosting’s poor performance and negative customer feedback make it an unreliable choice for web hosting. With no active promotions, products, or social media presence, the company has effectively ceased operations. For those in Sri Lanka looking for dependable web hosting, it is advisable to explore alternatives with better reviews and proven track records. Long-tail SEO keywords like “best web hosting in Sri Lanka” or “affordable hosting brands in Sri Lanka” can help you find providers that prioritize customer satisfaction and reliability.
In summary, X7 Hosting serves as a cautionary tale for businesses and individuals seeking hosting services. Always research thoroughly, read customer reviews, and choose a provider with a strong reputation to avoid the pitfalls experienced by X7 Hosting customers.