ZoneEdit

Introduction

ZoneEdit, a Canadian-based web hosting and DNS management provider, has been in operation since 2007. With over 52,000 domains under management, ZoneEdit offers services like Managed DNS, Dynamic DNS, and domain registration. However, recent customer reviews and ratings paint a concerning picture, with an average rating of 1.4/10 based on 18 user reviews. This review explores ZoneEdit’s features, customer feedback, and overall reliability to help you decide if it’s the right hosting provider for your needs.

Features

ZoneEdit provides a range of DNS and hosting services, including Managed DNS, Primary DNS, Secondary DNS, and Dynamic DNS. Their Managed DNS service includes features like WebForward, MailForward, and WebPark, allowing users to manage domain redirects, email forwarding, and parked domains. ZoneEdit also supports advanced DNS record types, reverse DNS, and DNS load balancing, making it a versatile option for technical users.

Despite its feature-rich offerings, ZoneEdit has faced criticism for its lack of reliable customer support and frequent service outages. Many users report issues with DNS propagation, email forwarding failures, and slow response times from support teams. The absence of phone support and reliance on email-based assistance further exacerbate these problems, leaving customers frustrated during critical downtime.

ZoneEdit’s pricing ranges from $7 to $18 per month, making it an affordable option for small businesses and individuals. However, the low cost comes with significant trade-offs, including limited support options and inconsistent service reliability. Users have also noted that ZoneEdit’s control panel can be difficult to navigate, especially for beginners.

Conclusion

While ZoneEdit offers a variety of DNS and hosting services at competitive prices, its poor customer support and frequent service disruptions make it a risky choice for businesses and individuals who rely on consistent uptime. With an average rating of 1.4/10 and 17 out of 18 reviews opposing the service, ZoneEdit’s reputation is far from stellar.

If you’re looking for reliable web hosting in Sri Lanka or a trusted hosting brand with better customer support, it may be worth exploring alternative providers. ZoneEdit’s low cost and feature set may appeal to some, but the risks associated with its service reliability and support make it a less-than-ideal option for most users.